Security & Compliance
At PayMatch, security and data protection are at the core of everything we do. We implement industry-leading security measures to protect your business data, customer information, and financial records.
Data Encryption
Encryption in Transit
- TLS 1.2+ encryption for all data transmission
- HTTPS enforced across all platform connections
- Certificate pinning for mobile applications
- Perfect Forward Secrecy (PFS) enabled
Encryption at Rest
- AES-256 encryption for database storage
- Encrypted file storage for invoices and documents
- Encrypted database backups
- Secure key management with rotation policies
Sensitive Data Protection
- Password hashing with bcrypt (cost factor 12)
- Payment card data never stored (PCI-DSS via Stripe)
- Tokenization for sensitive identifiers
Access Control & Authentication
User Authentication
- Multi-factor authentication (MFA) support
- Strong password requirements enforced
- Session timeout and automatic logout
- Account lockout after failed login attempts
- Email verification for account creation
Role-Based Access Control (RBAC)
- Granular permission system for team members
- Principle of least privilege enforced
- Owner, Admin, and User roles
- Audit logs for access and permission changes
API Security
- API key authentication with rotation capability
- Rate limiting to prevent abuse
- IP whitelisting available for enterprise customers
Infrastructure Security
Hosting & Data Centers
- Primary data location: Central Europe (Zurich, Switzerland)
- Hosting providers: AWS, Vercel, Supabase
- Certifications: ISO 27001, SOC 2 Type II
- Physical security: 24/7 monitored data centers
- Redundancy: Multi-region backup and failover
Network Security
- DDoS protection and mitigation
- Web Application Firewall (WAF)
- Intrusion Detection and Prevention Systems (IDS/IPS)
- Network segmentation and isolation
- VPC (Virtual Private Cloud) architecture
Backup & Disaster Recovery
- Automated daily backups with 30-day retention
- Encrypted backup storage in geographically distributed locations
- Point-in-time recovery capability
- Recovery Time Objective (RTO): 4 hours
- Recovery Point Objective (RPO): 24 hours
- Regular disaster recovery testing
Monitoring & Incident Response
Security Monitoring
- 24/7 automated security monitoring
- Real-time threat detection and alerting
- Anomaly detection using machine learning
- Comprehensive activity logging and audit trails
- Security Information and Event Management (SIEM)
Vulnerability Management
- Automated vulnerability scanning
- Regular penetration testing by third-party experts
- Bug bounty program for responsible disclosure
- Rapid security patch deployment
- Dependency scanning for open-source components
Incident Response
- Documented incident response plan
- Dedicated security incident response team
- Data breach notification within 72 hours (GDPR/DSG compliant)
- Post-incident analysis and remediation
- Communication protocols for affected customers
Compliance & Certifications
Data Protection Laws
- GDPR (General Data Protection Regulation) - EU
- Swiss DSG (Federal Act on Data Protection)
- Standard Contractual Clauses for international data transfers
Security Standards
- ISO 27001 - Information Security Management (via infrastructure providers)
- SOC 2 Type II - Security, Availability, Confidentiality
- PCI-DSS - Payment Card Industry Data Security (via Stripe)
Industry Best Practices
- OWASP Top 10 security guidelines
- NIST Cybersecurity Framework
- CIS Controls for effective cyber defense
Organizational Security
Employee Security
- Background checks for employees with data access
- Mandatory confidentiality and security agreements
- Regular security awareness training and phishing simulations
- Strict access controls based on job responsibilities
- Immediate access revocation upon termination
Secure Development Lifecycle
- Security-by-design principles in development
- Code review process with security focus
- Automated security testing in CI/CD pipeline
- Dependency vulnerability scanning
- Separate development, staging, and production environments
Vendor Management
- Security assessment of all third-party vendors
- Data Processing Agreements with sub-processors
- Regular vendor security reviews
- Compliance verification and audit rights
Your Responsibilities
While we implement comprehensive security measures, security is a shared responsibility. We recommend that you:
- Use strong, unique passwords for your PayMatch account
- Enable multi-factor authentication (MFA)
- Keep your account credentials confidential
- Report any suspicious activity immediately
- Keep your browser and devices up to date
- Be cautious of phishing attempts
Security Audits & Testing
- Third-party penetration testing: Annually by certified security professionals
- Vulnerability assessments: Quarterly automated scans
- Internal security audits: Ongoing
- Disaster recovery testing: Bi-annually
- Compliance audits: As required by regulations
Report a Security Issue
If you discover a security vulnerability or have security concerns, please report them responsibly:
Security Contact
Email: security@paymatch.app
We take all security reports seriously and will respond within 48 hours. We appreciate responsible disclosure and will work with you to address any issues promptly.
Last Updated: February 10, 2026
This security documentation is for informational purposes. For contractual security obligations, please refer to our Data Processing Agreement and Privacy Policy.